Return & Cancellation Policy

Effective Date: August 6, 2026

At Aether & Stone, all of our pieces are handled with care and intention. Please review our complete Return and Cancellation Policy below before completing your purchase.

Strict No-Return Policy

• All Sales Are Final: We do not accept returns, exchanges, or requests for store credit for any reason once an item has shipped.

• Accurate Sizing & Details: It is the customer's responsibility to verify all product details, measurements, ring sizing, and shipping addresses prior to completing checkout. We do not provide complimentary resizing or alterations after purchase.

• Damaged Items Upon Arrival: In the rare event that your order arrives physically damaged from transit, you must contact us at [Insert Support Email] within 48 hours of delivery. Please include your order number and clear photos of the damaged item and packaging. Claims submitted after 48 hours will not be eligible for review.

15-Minute Order Cancellation Window

Because we process orders rapidly to ensure quick handling, we offer a strict 15-minute grace period for cancellations after an order is placed.

• Time Limit: You have exactly 15 minutes from the timestamp of your purchase to request a cancellation and full refund.

• How to Cancel: To request a cancellation, immediately email [Insert Support Email] with the subject line "URGENT: Order Cancellation - [Insert Order Number]".

• After 15 Minutes: Once the 15-minute window has passed, your order is locked into our processing system and cannot be canceled, altered, or refunded under any circumstances.